CNWL

Sexual Health Services
in London and Surrey

About us

We offer free and confidential sexual health services in London and Surrey. Our services include:

  • Sexual health check ups
  • STI testing and treatment
  • Short-term, long-term, repeat and emergency contraception

Our services are rated as outstanding by the Care Quality Commission (CQC) and are open to everyone.

To find the service most appropriate for you, please follow the on-screen instructions on the home page.

In Surrey you can visit this useful page for helpful advice, including accessing our services as a person with learning disabilities.

Patient results email

Results for sexual infection tests are communicated by text. If you have not received your results, or require electronic or printed results for future medical appointments, you can email us at: cnwl.sh-results@nhs.net. Please include your name, date of birth, mobile number and the clinic attended.

Please leave at least 5 working days after your tests have been done to ensure all the results are back before contacting us.

We are not able to respond to any other enquiries about the service, e.g. appointments, cancellations, referrals,  treatments, medication, contraception or HIV. 

Referrals to the Sexual Health and contraception services by health care professionals 

cnw-tr.sexualhealthreferrals.cnwl@nhs.net 

This email is ONLY to be used by healthcare professionals to refer a patient or who require information about patient/s seen within the CNWL sexual health service. 

Any emails outside this will be deleted immediately and will not be replied to. 

Feedback, compliments and complaints

You can contact our Patient Feedback and Complaints Service to make a complaint or to send us a compliment or feedback.

You can write to us at:

Patient Feedback and Complaints Service
Central and North West London NHS Foundation Trust
350 Euston Road, Regent's Place, London NW1 3AX.

You can also contact us by telephone or email.

Tel: 0300 013 4799

Email: feedback.cnwl@nhs.net 

Sexual health outreach in London

CLASH provides free and confidential sexual health outreach services for sex workers, homeless people, drug users, Black Asian and Minority Ethnic people (BAME) and men who have sex with men (MSM) living or working in Camden and Islington. SHOC provides free and confidential sexual health outreach services for sex workers in Haringey.

The outreach services include:

  • Health promotion specialists provide one-to-one advice and information and informal counselling for sex workers
  • A specialist sexual health clinic for all sex workers offering sexual health services and advice (service times below)
  • Sexual health outreach services including "Clinic in a Box" sexual health screening to working flats and saunas, and satellite clinics for homeless people, sex workers, drug users, men who have sex with men and black, Asian and minority ethnic groups in Camden and Islington and for sex workers in Haringey.

CLASH/SHOC offers clinics for all sex workers at the following times:

  • Mondays and Fridays : 9am to 12pm (walk-in) at the Mortimer Market Centre
  • Thursdays: 12pm to 3pm (walk-in) at the Archway Centre

Contact the office on  020 3317 2855 or one of our health promotion specialists:

  • Office: 020 3317 2855
  • Chantel: 07702 106 365
  • Tanya: 07957 494 625
  • Belen 07702 106 352
  • Kaylee – 07484 096 183
  • Brandon – 07745 738 875
  • Jess – 07484 930 922
  • Alice – 07484 931 103

Sexual health outreach in Surrey

CNWL’s Health Promotion Team provide free and confidential sexual health outreach services for lesbian, gay, bisexual, trans, non binary and other minority groups; for Black Asian and Minority Ethnic people (BAME) and men who have sex with men (MSM) living or working in the County.

We provide training session for staff working with young people in education.

The free sessions promote the sexual health and wellbeing of all Surrey residents and equip those working with individuals of school age with the knowledge, skills and tools to develop resilience, respect and to promote consensual healthy and safe sexual relationships. 

Free online training for professionals

These training workshops are for professionals working in Surrey to support them to know what services are provided in Surrey and how they can train to be pro-active in offering health promotion messages and screening kits along with condom distribution. This training is provided by CNWL’s Sexual Health Outreach Team in Surrey and is part of promoting a Healthy Surrey.

Free online training programme from October 2024 to September 2025

All sessions are free to attend, but, if you find that you cannot attend a booked session please cancel your place and re-book onto another date. When booking please gain your manager’s approval. Failure to attend will cause a £50 charge for non- attendance.

Condom distribution scheme training for professionals working with young people:

This session will promote the sexual health and well-being to all Surrey professionals working with children of school age up to the age of 25 and equip those individuals with the knowledge, skills and tools to develop resilience, respect and to promote consensual healthy and safe sexual relationships. Regular dates available Sign up here

Promoting Healthy Relationships to Young People in Surrey

To equip professionals with the skills and knowledge to have conversations with young people about healthy relationships and sexual health and highlight how important those conversations are. To book a place please click here.

Free online training for all school staff

 Free online training for pharmacy staff

Training for pharmacy staff on the EHC, Chlamydia and Gonorrhoea testing programme in Surrey, to provide an overview of Sexually Transmitted Infections, to provide a clear understanding of the free condom scheme for under 25s and support the training requirements of the service specification. Latest dates here – all start at 7pm

Tackling sexual health inequalities within the diverse groups of the Surrey population

Following the success of the last one we are running this in Woking on 11 December 2024 10am start with a 3pm finish. With the view to run another at a later date. This session is aimed at any professionals working in Surrey, and will be a face to face session that will look at how we can tackle some of the health inequalities that are faced by those from diverse backgrounds, and will explore how your role, and the organisations you represent can play in reducing these, and improve uptake to sexual health services in Surrey.

To book a place please click this link.

Bespoke training

We can also provide bespoke training on Sexual Health to meet the needs of your staff in providing the services that they do. For example LGBTQ+ awareness and Sexual Health. Any bespoke training would need to be for a minimum of 8 people and would also be free of charge. This can be via Teams or face to face. For more information please email cnw-tr.admin.outreach@nhs.net or call 01483 846421 to discuss your requirements.

Videos about sexual health and HIV