These online services are restricted by your postcode of residence; if your postcode is not accepted, or you are having difficulty ordering your kit, please call our telephone service on 01483 675389 (Surrey).
Please click below for specific details:
Please click a service below or for information about other Surrey services please click here.
Please click a service below or for information about other London services please click here.
Surrey residents who are aged 18 or over can request some contraceptives online; these are:
We will ask you a number of health related questions to assess your suitability for this service as would happen in a clinic appointment.
For Combined Hormonal Contraception (COC pill, EVRA patch, vaginal ring) you will need to provide your current weight and blood pressure (BP) that have
been measured within the last one month.
Everybody’s BP is different and it can change (become high or low) without you noticing. Combined hormonal methods of contraception can increase one’s BP
in a small percentage of women. High BP increases the risk of heart attack and stroke. It is therefore important that you provide us with a BP measured within
the last one month so that we can ensure that it remains within the acceptable range. You can measure your BP at many places such as your GP practice, gyms and pharmacists.
You can also buy BP monitoring devices from pharmacies and online. Have these measurements ready before you start completing the form for these methods.
Your answers will be reviewed by a clinician. Sometimes the clinician might need to call you to clarify the information you have provided,
this will usually be within 5 working days of your request.
Medication or a prescription will be sent by post and may require a signature.
This will be issued on the understanding it is for your use only and for contraceptive purposes.
Please note there is no prescription charge for contraception.
We will let you know by text if we are not able to prescribe contraception online and you will be advised to make a phone consultation instead.
Your test today may not cover recent risks as it takes time for infections to develop. This is called the incubation period.
The incubation periods are:
Chlamydia and Gonorrhoea: 2 weeks after risk
HIV: 6 weeks after risk
Syphilis: up to 3 months after risk
If you have any concerns, please re-test.
Your results give no indication of your partner's sexual health. You should encourage your partner to test too.
We will post your kit to you. You take your own samples and send it back. You’ll get your results by text or we will call you.
We can only offer home self-test kits to people who live within the Surrey County Council area.
We need you to provide a genital sample to test for chlamydia and gonorrhoea.
What type of sample do you need?
If you have vaginal/front hole sex, then we recommend a vaginal swab. If you do not have a vagina or vaginal/front hole sex then we recommend a urine sample.
We use this to work out which test kit to send you
You may need additional swabs for your chlamydia/gonorrhoea test if you engage in oral or anal sex.
If you have not had an HIV test before, we recommend you have one. We also recommend regular testing for people who are at higher risk.
If you are not sure whether you need an HIV or Syphilis test or you want more information about HIV testing, visit this page.
You can do this now because you will be able to come back to this form once you’ve read the information.
Please note the HIV and syphilis tests are combined, with both done from the same sample at the laboratory. This means that if you are HIV positive and require a syphilis test you will also automatically receive an HIV test from the blood sample. As such, we will call you to inform you of the HIV+ result. We apologise for any inconvenience caused by this.
Domestic abuse / violence
Domestic abuse can be controlling, coercive, threatening behaviour, violence and abuse. This can be from a current or ex-partner or from a family member.
Domestic abuse includes physical violence (like hitting, kicking or slapping), emotional abuse (like calling you names or making you feel guilty),
sexual abuse (like forcing you to have sex), financial abuse (like controlling your money), controlling/coercive behaviour (like controlling who you see or what you do),
stalking and harassment (following you in person or with an app). It also includes honour-based violence (punished for bringing shame on the family),
forced marriage and female genital mutilation.
Abuse like this can affect anyone, of any age, gender, religion, sexuality or ethnicity. Unfortunately, it is common, affecting 1 in 4 women, and 1 in 6 men.
It can be hard to know the difference between a ‘difficult’ relationship or an abusive one. If you feel scared, intimidated,
controlled or unable to talk to anyone about what you are experiencing, that’s abuse.
If you are experiencing abuse, it is not your fault and it is not acceptable. You have the right to feel safe, live without fear and be supported and protected.
We know telling someone can be hard but there is help available using the links below.
The police are specially trained to respond effectively to survivors of domestic abuse. It is important to seek support and help.
If you are in danger call 999 and if you can’t speak then press 55 – the police will attend your location as an emergency
Childline - the UK’s free and confidential service is not just for children, it provides help for young people of all ages who are in distress or danger.
Counsellors provide advice and support, by phone, email and message board 24 hours a day.
Call: 0800 1111 www.childline.org.uk
Sexual abuse is when a person is forced, pressured or tricked into taking part in any kind of sexual activity with another person.
It can happen to women and men. The abuser can be a stranger, a friend, someone you are in a relationship with, someone you trust or a family member.
Sexual abuse isn’t just sex, it can be kissing, touching, oral sex or anything else sexual. There are also other forms of abuse that are similar
to sexual abuse that involve nothing physical, like making you send pictures or sharing pictures you’ve sent. You can also get support for this.
If you are in danger call 999 and if you can’t speak then press 55 – the police will attend your location as an emergency
The Solace Centre (Sexual assault referral centre) in Cobham offers free support and practical help to anyone in Surrey
who has experienced sexual violence and/or sexual abuse.
24 hour freephone: 0300 130 3038
email: surrey.sarc@nhs.net
Childline - the UK’s free and confidential service is not just for children, it provides help for young people of all ages who are in distress or danger.
Counsellors provide advice and support, by phone, email and message board 24 hours a day.
Call: 0800 1111 www.childline.org.uk
Contact or walk-in to your nearest sexual health clinic, many of whom have access to independent sexual violence advocates
and can refer you on to local support services. They can also offer you emergency contraception and screening for sexually transmitted infections.
Please enter your postcode so we can check if you are eligible for this service.
Everyone should get an STI screen including an HIV test at least once a year if they are having sex without a condom, or every time they change partners - even if they don’t have any symptoms.
Surrey residents can now request STI tests online.
If you have no symptoms but want to check you don't have any sexually transmitted infections click here to order a home testing kit
which also includes HIV and Syphilis (available to all over 18).
If you are under 25 years of age and have sex with the opposite gender only, you can order a quick access chlamydia/gonorrhoea
urine test kit via the Chlamydia Screening Programme (CSP) click on this link. Please note this test does not include blood testing.
Please choose whether you would like a prescription for the progestogen-only pill (POP) or combined hormonal contraception (COC pill, EVRA patch or vaginal ring).
The progestogen-only pill ('POP') is a small tablet that contains a progestogen hormone. It works by thickening the cervical mucous stopping the sperm meeting the egg and, in some women, it also stops ovulation.
Effectiveness: With perfect use only about 1 in 100 women will get pregnant each year. With typical use however about 9 in 100 women will get pregnant each year. This is because in typical use people forget pills or might do something else that makes it less effective. It becomes effective 48 hours after taking your first pill.
Advantages: Medically the POP is very safe, there are very few contraindications and risks. Whilst it is a good contraceptive for women of all ages, it is ideal for women who can’t take oestrogen or are older.
Disadvantages: You may not get a regular bleed with this method. Whilst some women may experience no bleeding others may experience bleeding at irregular intervals.
Use: The POP is taken daily, you do not take a break between packs. You should aim to take the POP at the same time each day. It is important not to take it more than 3 hours (12 hours for POPs with desogestrel) after your chosen time. We supply the POP with desogestrel to new customers.
We need to check that there is nothing in your medical history that might make it unsafe to use the POP
Online prescription of POP is offered only to women below the age of 55.
Please enter details.
Please enter details, name of the medication and the reason for taking it.
Please enter details.
diabetes
breast disease
cancer of any type
thrombosis/blood clot eg (DVT: Deep Vein Thrombosis or PE: Pulmonary Embolism)
stroke (or TIA)
heart disease
liver disease or jaundice
malabsorption syndromes
gastrointestinal surgery
Please enter details.
The progestogen-only pill ('POP') is a small tablet that contains a progestogen hormone. It works by thickening the cervical mucous stopping the sperm meeting the egg and, in some women, it also stops ovulation.
Effectiveness: With perfect use only about 1 in 100 women will get pregnant each year. With typical use however about 9 in 100 women will get pregnant each year. This is because in typical use people forget pills or might do something else that makes it less effective. It becomes effective 48 hours after taking your first pill.
Advantages: Medically the POP is very safe, there are very few contraindications and risks. Whilst it is a good contraceptive for women of all ages, it is ideal for women who can’t take oestrogen or are older.
Disadvantages: You may not get a regular bleed with this method. Whilst some women may experience no bleeding others may experience bleeding at irregular intervals.
Use: The POP is taken daily, you do not take a break between packs. You should aim to take the POP at the same time each day. It is important not to take it more than 3 hours (12 hours for POPs with desogestrel) after your chosen time.
We need to check that there is nothing in your medical history that might make it unsafe to use the POP
Online prescription of POP is offered only to women up to the age of 55.
Please enter details, name of the medication and the reason for taking it.
Please enter details.
diabetes
breast disease
cancer of any type
thrombosis/blood clot eg (DVT: Deep Vein Thrombosis or PE: Pulmonary Embolism)
stroke (or TIA)
heart disease
liver disease or jaundice
malabsorption syndromes
gastrointestinal surgery
Please enter details.
Combined hormonal contraception is available online only to women who are currently receiving this method from either a CNWL sexual health clinic or CNWL online service. (We will check this against our records)
The combined oral contraceptive pill (also known as ‘COC’), the combined hormonal contraceptive patch (EVRA patches) and the combined hormonal vaginal ring contain a progestogen and an oestrogen hormone. They work by stopping you ovulating (producing an egg).
Effectiveness: With perfect use only about 1 in 100 women will get pregnant each year. With typical use however about 9 in 100 women will get pregnant each year. This is because in typical use people forget pills / patches / the ring or might do something else that makes it less effective. They become effective 7 days after starting the method.
Disadvantages: There is a very small increased risk of venous thrombosis and stroke when using these methods, the medical history you provide us with will assess whether you are at increased risk and therefore should not use an oestrogen containing contraceptive. Combined hormonal contraception increases the risk of heart attacks, breast cancer and cervical cancer.
Advantages: These methods give very predictable bleeding patterns and make bleeds less heavy. They can also improve acne in some women. They also reduce the risk of endometrial, ovarian and bowel cancer.
Use: The COC is usually taken daily for twenty-one days followed by a seven-day break after which the pill is restarted. It has to be taken within 24 hours of the same time each day.
The EVRA patch is changed every seven days with a seven-day break after three weeks.
The vaginal ring is left in for twenty-one days followed by a seven-day break.
However, not taking a break or reducing the number of breaks may increase the effectiveness of these methods, as does reducing the break to 4 days. This is safe to do and reduces the number of bleeds you have.
We need to check that there is nothing in your medical history that might make it unsafe to use these methods. The questions below are common for all Combined hormonal contraception methods (COC pill, EVRA patch, vaginal ring).
You will need to provide your recent height, weight and blood pressure as part of this process.
Combined hormonal contraception is offered only to women below the age of 50.
Please enter details.
Please enter details, name of the medication and the reason for taking it.
Please enter details.
Please enter details.
high blood pressure
diabetes
breast disease
cancer of any type
thrombosis/blood clot eg (DVT: Deep Vein Thrombosis or PE: Pulmonary Embolism)
stroke (or TIA)
heart disease
liver disease, jaundice or gall stones
high cholesterol
antiphospholipid antibodies
malabsorption syndromes
gastrointestinal surgery
restricted mobility
Please enter details.
Please enter details such as who had what condition and how old were they when diagnosed with it.
Please enter details.
Your BMI is
Everybody’s blood pressure (BP) is different and it can change without you noticing. Combined hormonal methods of contraception can increase one’s BP in a small
percentage of women. High BP increases the risk of heart attack and stroke. It is important that you provide us with a BP measured within the last one month so that
we can ensure that it remains within the acceptable range. You can measure your BP at many places, GP, gyms and pharmacists. You can also buy BP monitoring devices
from pharmacies and online.
The information you have provided will be reviewed by a clinician. The clinician will decide if you are eligible for online contraception. They may call you to clarify details if felt necessary. If you are eligible, you will be sent the contraception or a prescription in the post to the address you provide below. If it is a prescription you take this into any high street chemist and you will receive your contraception.
If the clinician reviews your health information and decides that you might benefit from a consultation then you will be contacted via email or text.
We will record this information and create a patient record if you are a new patient, if necessary we will update records of existing patients.
Thank you for requesting a test – before we can send you a kit we need to check one or more of your answers – someone will call you back within the next working day (Monday to Friday)
We will post your kit to you. You take your own samples and send it back.
You’ll get your results by text or we will call you.
It is likely that your antibody test will be positive and that you will need to come into one of our clinics for further follow-up blood tests in order to diagnose any new/recent infection.
You can only order a home self-test kit for yourself. Please do not try to place orders for other people.
We will record these details in your patient record and share them with our third party supplier, TDL (The Doctors Laboratory), who will supply your home self-test kit and carry out the testing on your returned samples.
Didn’t receive a text? Please check your mobile number is entered correctly.
Thanks for your order
You should receive your home self-test kit within a week.
Please read the instructions included in your kit carefully before you take a test.
If you have not received your home self-test kit after one week, you can contact us at cnw-tr.surreyselftest@nhs.net. This inbox is monitored Monday to Friday, 9am to 5pm.
If you need support because you feel frightened of your partner or you’re worried about drugs and alcohol, please visit this page.
Thank you for requesting a test
Before we can send you a kit we need to check one or more of your answers – someone will call you back within the next working day (Monday to Friday)
If you need support because you feel frightened of your partner or you’re worried about drugs and alcohol, please visit this page.
Thank you for submitting the form for online contraception
Your answers will be reviewed by a clinician. Sometimes the clinician might need to call you to clarify the information you have provided, this will usually be within 5 working days after your request.
If you are suitable, medication or a prescription will be sent by post and may require a signature. If a prescription, you can take it to any chemist to receive your free contraception.
This will be issued on the understanding it is for your use only and for contraceptive purposes.
We will let you know by text if we are not able to prescribe contraception online and you will be advised to make a phone consultation instead.